Process Studio Issues
Process Studio Login Failure with the SSO user Due to Azure AD Reply URL Mismatch (AADSTS50011)
Issue : Users were unable to login to Process Studio using SSO authentication and encountered the below error from Azure AD: AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application. ...
Table Output – “Use batch update for inserts” Checkbox Disabled
Issue In some workflows/transformations, the checkbox: “Use batch update for inserts” in the Table Output step is disabled (greyed out), and users are unable to tick or untick the option. Root Cause The issue occurs when the workflow/transformation ...
Unable to Sync Web GUI Plugin in Version 7.x
Overview : This knowledge base article explains the issue encountered while syncing the Web GUI plugin in AutomationEdge version 7.x and provides the steps to resolve it. Issue Description : While attempting to sync the Web GUI plugin in version 7.x, ...
mariaDB Connection Issue
Error: Error occurred while trying to connect to the database Driver class 'org.mariadb.jdbc.Driver could not be found, make sure the 'MariaDB driver (jar file) is installed. org.mariadb.jdbc.Driver Hostname :10.2.1.*** Port **** Database name :**** ...
Invalid host: License not created for the current host.
Error: On AutomationEdge portal it is showing "Invalid host: License not created for the current host." while uploading a license file. The AutomationEdge error logs contain the following error: How to Reproduce: We cannot reproduce this issue; this ...
"Invalid License "Error while opening Process studio (On-premise ) and AutomationEdge UI.
Error: On AutomationEdge portal it is showing license expire in 1 day, however the license will expiry date is future dated. Error while Opening Process studio: You have an invalid license. Please contact AutomationEdge System Administrator to update ...
Error while opening Process Studio! .pluginsconf file is tampered or corrupted
Issue: Error while opening Process Studio! .pluginsconf file is tampered or corrupted. Error in process studio logs as below: main ERROR PluginsProps:116 - Error while opening Process Studio! .pluginsconf file is tampered or corrupted : ...
Unable to Connect Process Studio - failed: Connection timed out:
Error! Facing an issue while trying to open process studio in the client environment, the below error message reflected on process studio dialog box. - "Unable to Connect Automationedge. Do you want to try again." Below error showing in process ...
Process studio is not running
Issue: Process studio is not running Error: Cause: That Font file was locked by JVM and during update updater was not able to update Font Directory And because of that it started rollbacking Process Studio upgrade process During rollback also it ...
Issue with Amazon S3 upload File Plugin
Error: Amazon S3: Upload File.0 - ERROR (version 7.1.2 from 2022-02-07) : Unable to execute HTTP request: Connect to s3.amazonaws.com:443 [s3.amazonaws.com/52.216.131.45] failed: connect timed out How to Reproduce: Remove proxy details from ...
Unable to open Process-studio after updater Binary
Error: If the following error message appears in the Process-Studio logs when upgrading Binary, at com.automationedge.ps.PSUpdaterMain.main(PSUpdaterMain.java:47) [process-studio-updater-7.4.0-complete.jar:?] Caused by: ...
How to assign license to tenant admin
Issue: When we start Process Studio, it shows the below error message: How to reproduce: Unassign license from AutomationEdge Portal<<Process Studio Tab<<Assign License Resolution: Please login to AEUI. Please follow the below steps. - Go to the ...
Error: Unable to connect to AutomationEdge. Do you want to try again?
Issue: While logging in to PS we see that PS throws an error as "Unable to connect to AutomationEdge. Do you want to try?" This happens in some cases when a proxy is used while connecting to PS and gives the below error: AutomationEdge: 2022-03-16 ...
Facing issue an Invalid process studio distrubution
Issue: Description: When open process studio throws an error Invalid process studio distribution. This happen due to process studio file is not extracted properly. Resolution: - Download new ...
Process Studio is not opening due to downloading binaries issue.
Error: Error: Unexpected error occurred while initiating PS auto-updater process Description: When we open process studio that time process studio. Automatically closed and throws an binaries issue. Resolution: - Deregister the ...
Unable to open process studio
Problem: Unable to open process studio. Error screenshot: Error in log: 2021-11-09 13:46:58 main INFO PSUpdaterMain:341 - Moving contents from Source [C:\AE_UAT\Process-Studio-MAIN_STREET_TITLE_AND_INSURANCE_UAT\process-studio\tmp_updater\bkp\lib] ...
EXIT CODE 0:Issue while starting an PS
Error Resolution This issue has been resolved after changing the workspace directory of the process studio.
Process Studio shows localhost in URL field
Issue While opening the process studio, we get the below screen where the the text fields are greyed out with incorrect URL path. Here https://ondemand.automationedge.com/ Changes to http://localhost:8080/ How to Reproduce You can change the below ...
Error while publishing the workflow
Issue: Sometimes we are not able to publish the workflow on Process Studio and when we do the Process Studio downloads and installs binary, it auto updates Process studio but doesn't reopen and gets a message as below: And in logs we get as below : ...
EXIT_CODE 1: Unable to launch process-studio application
PS Version: 6.0 and above Error: Solution: - If the process-studio installation directory contains SPACE in folder structure, the process throws EXIT_CODE 1 exception and process-studio didn't get launch. - Kindly remove the SPACE from the ...
Process Studio update is available for download and this instance will be auto-updated
Issue When the Process Studio is updated for Cloud Instance and when we start same process studio instance, we get the below message: This happens when the updated files doesn't get replaced and it asks for an update again and process studio doesn't ...
Unsupported Google Chrome version 91.0.4472.77
Error: Solution: - The Chrome91 Web-GUI jar is available on EPD -For AE version Below 5.0 - Download web-gui-4.0.1.13-complete.jar from the AutomationEdge Plugin section. => WEBGUI - AE Below 5.0 and upload to your server and sync the plugins in ...
Error while authenticating/registering Process Studio {} java.net.UnknownHostException
Error in Logs: main ERROR ProcessStudio:12018 - Error while authenticating/registering Process Studio {} java.net.UnknownHostException: This is usually a temporary error during hostname resolution and means that the local server did not receive a ...
Error : java.lang.IllegalArgumentException: Illegal base64 character 0
Issue: While opening and logging in to Process Studio, we get the below error : 2021-04-11 12:26:25 main ERROR ProcessStudio:12506 - error in validating license {} java.lang.IllegalArgumentException: Illegal base64 character 0 Resolution: To resolve ...
Error : Automationedge and Process Studio version should be in Sync
Issue: Unable to Open Process Studio gives the error as below: This issue occurs when the Process Studio version is not same as AutomationEdge Server version. How to Reproduce: Try Opening Process Studio version 6.0.0 when the T3 is on AE version ...
Unable to open process studio on MAC OS
Error: Unable to open process studio. When opening Process Studio on MAC OS we get the below error after setting up the environment. process-studio.sh: line 257: /Users/Documents/AutomationEdge/process-studio-6.0.0/jre/bin/java: cannot execute binary ...
Unable to validate Process Studio
Error: Steps for resolution: 1.Open below PS folder location on your machine. \process-studio-6.0.0\process-studio-6.0.0\conf 2.Copy the three files(.licconf,.regconf,.tmp) from the conf folder and take backup into another folder. 3.Delete that three ...
java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory
AE Version: 6.0 Error in logs: javax.xml.bind.JAXBException: Provider com.sun.xml.internal.bind.v2.ContextFactory not found - with linked exception: [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory cannot be found by ...
Process refused to die after 10 seconds, and couldn’t taskkill it: Unable to find executable for: taskkill
Error: Process refused to die after 10 seconds, and couldn’t taskkill it: Unable to find executable for taskkill. Solution: - Taskkill is a standard Windows utility. The Selenium cannot find it means that the environment variable PATH does not ...
Error while executing AutoIT script:Execute Autoit Script ERROR CommonUtil:130 - Error while executing process :: Cannot run program "AutoIt3.exe"
Error in logs: 2020-12-02 15:48:45 WF_AutoIt - Execute Autoit Script ERROR CommonUtil:130 - Error while executing process :: Cannot run program "AutoIt3.exe": CreateProcess error=2, The system cannot find the file specified 2020-12-02 15:48:45 ...
Unable to load graphics library [GDI+ is required]
Error: Solution: Go to the process-studio-5.4.1\libswt\win64 directory Right-click on the swt.jar file and extract the jar file from the same location Copy the swt-gdip-win32-4623.dll and swt-win32-4623.dll files and paste it ...
java.lang.OutOfMemoryError: GC Overhead Limit Exceed
Error: Issue To Reproduce: - Decrease the value of Xmx value in process-studio.bat file to reproduce this issue. Solution: - To deal with the large amount of data, you need to increase the memory of the process-studio. Please follow below steps for ...
Unable to read XML data: Exception: org.dom4j.XPathException: Exception occurred evaluting XPath
Error In Logs: Get data from XML ERROR ProcessStudioException:81 - Unable to read row from XML file com.automationedge.ps.core.exception.ProcessStudioException: org.dom4j.XPathException: Exception occurred evaluting XPath: ...
Error while opening process-studio
AE version: 5.4.0 Error: Process-studio is already registered with user “Username” Solution: - 1. It seems you have already registered a process-studio from this same user. You can’t start the different process-studio with the same user. - ...
Not able to export workflows from process studio
Error: Invalid file contents Step by step resolution: 1.Rename 'shared.xml' to 'oldshared.xml' from the below location. "D:\process-studio-5.5.0\process-studio-5.5.0\.process-studio\shared.xml". 2. Try opening PS. New shared.xml will generate ...
Error while saving workflow in process-studio
ERROR: "Unexpected problem reading shared objects from the XML file: null, Content is not allowed in prolog" Solution: Please follow the below steps: - Go to "process-studio-5.3.0\.process-studio" directory - Rename the shared.xml file to ...