Office 365 email plugin
Date format not read correctly from XLSB file
Environment Details AE Environment: On-Premise AE Version: 8.1.2 Plugin Version: 4.1 Issue Description The client reported an issue while processing an XLSB (Excel Binary) file, where the date field was not being read correctly in dd-mm-yyyy format ...
Email Message Input Plugin issue for O365 Account
Prerequisites: The account needs to be configured to allow IMAP access. Individual Office365 users can make this update themselves but for those with a company account, the IMAP enablement will need to be completed by an IT administrator. To allow ...
Connection time out Error for Sharepoint folder/ O365 plugin
Error: Resolutions: - Please check if correct proxy details should be configured for the client server/ Process-studio. - Then perform test connection. It will throw exact error. - If Microsoft API error for client secret occurred on Test connection ...
Active Directory Error: "The Server has rejected the client credentials"
Error: When working with Active Directory plugin we get the below message. The test connection was successful in AD plugins, but getting an error as "The server has rejected the client credentials" when executed in process studio. How To Reproduce: ...
Desktop plugins doesn't support on Linux machine
Issue : Desktop plugin doesn't support on Linux machine. Solution: Desktop plugins are not supported in Linux machine. To use desktop plugins we recommend you to use Windows operating system.
TLS Error Can not send mail
Issue: Error Details - Error in step ( SM_SendMail_Success_2 ) : Can not send mail! 421 4.7.66 TLS 1.0 and 1.1 are not supported. Please upgrade/update your client to support TLS 1.2. Visit https://aka.ms/smtp_auth_tls. ...
Unable to find google chrome on system
Error: When initialize the google chrome browser using start browser that time throws an error "Unable to find google chrome on the system. Solution: - Check supported driver version. - Set system environment variable. ...
Facing plugin registry issue
Error: Customer getting an error Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.automationedge.ps.workflow.steps.windowsapp.engine.Utils at ...
An error occurred while using the Email Plugin to send an attachment.
Error: Description: To protect your account from potential viruses and harmful software, Gmail doesn't allow you to attach .Js files
Error : java.net.UnknownHostException: This is usually a temporary error during hostname resolution
Issue: Customer is getting an error while connecting to a specific URL but gets the below error using Advanced Rest Client Plugin: 2022-01-25 09:33:28 main ERROR ARCTestApiDialog:721 - Unexpected error!! java.net.UnknownHostException: This is usually ...
How to read an.xlsm (Macro File)
Question: Is it possible to use xlsm files in process studio? Solution: Using an "Execute VB Script" plugin from Process Studio, we can execute an Xlsm file. For example: Set objExcel=CreateObject("Excel.Application") ...
ModuleNotFoundError: No module named 'sklearn.svm.classes'
Error: ModuleNotFoundError: No module named 'sklearn.svm.classes' Resolution: 1) For model-builder-plugin-3.2, we support Python38.So you must first install Python 38 . 2) set environment variables. 3) In Python38, create a new model and use ...
There is no training data file for the "eng" language.
Error: The training data file is not present for the "eng" language. Resolution: 1) Unzip the attached tessdata folder in your file directory. 2) In "data folder path," enter the tessdata folder path.
Failed to pass multiple commands in SSH Plugin
Error: Unable to run multiple commands in the Run SSH Command plugin Solution Currently, It is not possible to run multiple commands in the Run SSH Command plugin.
Error: org.apache.http.conn.EofSensorInputStream@7c0660a6 ErrorCode – 500
Error Error: org.apache.http.conn.EofSensorInputStream@7c0660a6 ErrorCode – 500 Resolution 1. Please refer minimum requirement for Cherwell 10.x & above and install the supported version of the SQL server. 2. You will get the minimum requirement ...
Not able to Test connection for imap.gmail.com: Connection timed out
Issue: In Email Message Input plugin, Unable to connect to to IMAP server while testing connection, as it shows connection timed out as below: How to Reproduce: You can turn on/Enable the Antivirus, Restart the Process Studio to reproduce this issue. ...
Issue working with Mozilla Firefox
Issue While working with WEB-GUI selecting Mozilla Firefox in Start Browser we get the below error. 2021/08/25 00:11:53 - Start Browser.0 - ERROR (version 7.0.0 from 2021-07-04) : class org.openqa.selenium.firefox.FirefoxProfile cannot be cast to ...
UnicodeDecodeError: 'utf-8' code can't decode byte 0xa4 : invalid start byte
Issue While executing the Python Script using Execute Python Script plugin, we get the below error as: UnicodeDecodeError': utf-8' code can't decode byte 0xa4 in position 14 : invalid start byte. We get the error when an incorrect file is provided as ...
Execute a Shell Script - Error : (stderr) The Command line is too long
Issue We get the below error when we use Execute a Shell Script Plugin. This happens when you enter the character or character in a Parameter that is more than the Windows character Limit. NOTE : The maximum length of the string that you can use at ...
Unable to send/receive email using 'send mail' & 'Email Message Input' plugin, Can not send mail!
Error: The below error occurs when we ty to send an email: Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate) ...
timeout: Timed out receiving message from renderer
Error: timeout: Timed out receiving a message from renderer: 8.468 (Session info: chrome=92.0.4515.107). Solution: - Increase the Page Load Timeout and Delay value from the Start Browser plugin. Set it to 60000 each and try.
Error occurred while trying to connect to the database: the server selected protocol version tls10 is not accepted by client preferences tls12
AE Version: 6.0 Java Version: OpenJDK 11 Error: Solution: - OpenJDK will be disabling TLS 1.0 and 1.1 availability by default in java.security file. Java applications using TLS to communicate will need to use TLS 1.2 or above to establish a ...
PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Error: Resolution: - Get the SSL certificate from your IT team - To import this certificate on JAVA, please follow the below steps - Open the CMD and go to you JDK/bin path, like C:\Program Files\Java\jdk1.8.0_91\bin - Type the below command, you ...
Error while using the Excel writer and movefile() function in Modified Javascript plugin
AE Version: 6.0 Error in Logs 2021-03-17 09:17:43 Process_Customer_Data - set outfile name ERROR ProcessStudioException:81 - Javascript error: org.mozilla.javascript.EvaluatorException: org.mozilla.javascript.EvaluatorException: The function call ...
Cherwell Integration issue :Empty Json received, Error While DeSerialization:Unrecognized token 'String': was expecting ('true', 'false' or 'null')
Error 2021-03-08 00:01:00 MST (-07:00) IntgScheduler_Worker-4 INFO CherwellIntegrationController:119 - <Cherwell REST> AE Request JSON 2021-03-08 00:01:00 MST (-07:00) IntgScheduler_Worker-4 DEBUG CherwellIntegrationController:127 - <Cherwell REST> ...
Windows Plugin error: Error reading object from XML file com.automationedge.ps.core.exception.ProcessStudioXMLException:
Error: 2021-02-17 21:02:29 main ERROR ProcessStudioException:81 - Error reading object from XML file com.automationedge.ps.core.exception.ProcessStudioXMLException: Unable to load step info from XML step ...
Defect in 6.0-Unable to Upload WF to PROD
ERROR: Steps to Reproduce: 1.Please edit the existing workflow and try to update it. 2. Will face this issue same issue again. Resolution: This is a known issue. It has been documented in 6.0.0 which will get fixed in 6.1.0. At the moment, follow ...
How to read data from excel from specific header row
Problem Statement: We are using the Excel input plugin to take the data from excel but that excel file header starts with the A7 row. So, we want to start the header from A7. How can we achieve this scenario? Solution: - You can configure this at the ...
Defect in Advanced REST client plugin : The Input payload cannot be null
ERROR SCREENSHOT Please find below points after discussion with the engineering team The library which we are using in the Advanced REST Client plugin to send HTTP requests does not have the option to pass the request body for HTTP GET requests. ...
Error while using Surface Spy plugin
Error: Solution: It seems you have not installed all the prerequisites software mentioned in the document. Prerequisites : - For surface plugin steps, Microsoft Visual C++ version 2015-2019 Redistributable (x64) and Microsoft Visual C++ version ...
java.io.IOException: The system cannot find the path specified at java.io.WinNTFileSystem.createFileExclusively
ERROR: 2020-10-23 20:35:44 UTC (Z) pool-2-thread-1 ERROR ProcessStudioWorkletAdapter:151 - WfInstanceId: <36>, java.io.IOException: The system cannot find the path specified at java.io.WinNTFileSystem.createFileExclusively(Native ...
Advanced Rest Client: Field values are null for error handling flow
ISSUE: If we are connecting error hop from Advance REST CLIENT plugin to another step there then we are getting value as null. SOLUTION: The team is providing the fix in the next release. PM
How to do error handling on Excel Input step
Solution: - You can't do error handling to the Excel-input step directly. - To handle the error you have to call this workflow(in which you are getting an error) from Process. From Process, using Workflow-Executor you can call this workflow and you ...
How to send multiple files as attachment in Mail step
Solution: 1st Approach: - If the files are present in the same folder, then you can specify the folder path in the mail plugin. It will send all the files present in that folder over mail 2nd Approach: - Create a wildcard as per your requirement ...
Chrome Browser: java.lang.NoClassDefFoundError: Could not initialize class
Error in logs: Start_Browser - ERROR (version 5.6.0 from 2020-09-15) : java.lang.NoClassDefFoundError: Could not initialize class org.openqa.selenium.os.Kernel32 Solution: - Open Process Studio folder - Go to psplugins folder and go to WEB-GUI folder ...
Start_Browser - ERROR (version 5.6.0 from 2020-09-15) : java.lang.NoClassDefFoundError
Error in logs: Start_Browser - ERROR (version 5.6.0 from 2020-09-15) : java.lang.NoClassDefFoundError: Could not initialize class org.openqa.selenium.os.Kernel32 Solution: - Open Process Studio folder - Go to psplugins folder and go to WEB-GUI folder ...
How to reply an existing mail using process-studio
Solution: - 1. You need to mention the subject name in the mail plugin like RE:your_mail_subject to reply to the existing mail. 2. I am attaching the workflow for your reference, you can refer to the same.
Incompatible WEB GUI version
Error: Incompatible WEB GUI version Solution: - It seems the plugins(Web-Gui) using which you have designed the workflow is not matching with the AE server(Web-Gui) plugins. - Please check the Web-GUI version present in the ...
GC overhead limit exceeded issue in the excel writer plugin
Error: Facing GC overhead limit exceeded issue How to Reproduce: Run the workflow by removing Steam XLSX data option in the excel writer, to reproduce the issue. Resolution: Tor resolve this issue, we it is suggested to use (Steam XLSX data option ...
Error communicating with the remote browser. It may have died
Error: Start Browser.0 - ERROR (version 5.4.1 from 2020-03-02) : Error communicating with the remote browser. It may have died. Step by Step Resolution: 1.Add the below value in the system path variable and check. C:\Windows\System32 2.Restart PS ...
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