REST Plugin
Difference between INFO and TRACE Level log
Solution: 1.To understand difference,You need select 'log level' option from plugin 'Audit log' and upload workflow on server. 2.On AE, the Audit information is present on the Logs-> Audit log tab. Here at Object_Name and Description are displayed ...
We need to know the information about Exceeding Time Limit Email Notification.
Question: What time its consider to send a alert (Expected or Maximum Completion time)? Solution: - It will send the email notification after exceeding the Maximum Completion Time
Error : Cannot insert duplicate key in object/Duplicate agent
Issue Facing an issue while Registering an agent. Error: Duplicate agent OR 'Cannot insert duplicate key in object (Agent Table name)' How to Reproduce: You can try downloading 2 agent on the same machine, start one agent and then the second one to ...
ERROR BaseStep:2951 - Can't run workflow due to plugin missing
Issue: Error when executing the Workflow on AE Server: ERROR BaseStep:2951 - Can't run workflow due to plugin missing. How to Reproduce: You can delete the PS plugin folder or sub folder in Agent Folder to reproduce the same issue. Solution : 1. ...
How to use Automationedge File upload & download plugins
Usage of plugin: If you want to use an input file for a temporary purpose like do some calculation based on the input record & use that value for another step & generate the output. for this use the AutomationEdge file upload plugin. If you want to ...
Error while executing code in user defined java class in PS ver 5.5 T3 instance-- Non-abstract class "Processor" must implement method "public abstract boolean
Issue: Found that in PS ver 5.5 of T3 instance 'while loop with true condition' is giving error at the time of compilation. e.g. while(true){ //code } 2. System.exit(0) also not working. Solution: The while loop ...
Unable to send mail and attachment using Send Email Step--specified filename not found
Issue: Unable to send Emails and attachments using the Send Email Step. After execution it is giving an error: specified filename not found and if execute it without attachment it gives the error: Unable to send an email. (Refer to the screenshot ...
Embed image in Mail body
How can we embed image in the mail body using Send Mail Plugin? Solution: For this, we need to add the "img src=cid:id" in the body section. OR we can create the Html body in the Java script as below. var body="<html><body><h1>Hello ...
Error occurred during initialization of VM Could not reserve enough space for object heap XXXXXXXXXKB
Issue Description: Error occurred during initialization of VM Could not reserve enough space for object heap XXXXXXXXXKB Solution : i. Check if the JRE installed is versioned 8 or above and is 64 bit by the command java -d64 -version; if not ...
Error: Failed to Initialize Python Script
Solution: Check if system is meeting below prerequisites mentioned in automationedge plugin reference guide: 1. Install Anaconda, Minimum version 4.2.0 2. No need for separate python installation, Anaconda takes care of python installation. 3. ...
Error while opening workflow in process studio
Error: Failed to execute runnable (org.eclipse.swtException:Widget is disposed) Resolution: This issue occurs when you are directly dragging workflow to process studio instead of importing. If you have designed the workflow in lower version of ...
Driver class 'net.sourceforge.jtds.jdbc.Driver' could not be found, Unable to connect to MYSQL server
Issue: Not able to connect to the MySQL server through executing the SQL script plugin. It is throwing the following error message. Driver class 'net.sourceforge.jtds.jdbc.Driver' could not be found, make sure the 'MS SQL Server' driver (jar file) ...
Issue faced while opening process studio--"64 Bit" is not recognized as an internal or external command, operable program or batch file
Issue: When trying to open the process studio, faced the below error message. Solution: Please follow the below steps. Also, find the below screenshot for details. 1. Open the "D:\process-studio-5.5\libsw\", in that you found 2 folders i.e win64 & ...
Process Studio Start Error-- The system cannot find the path specified.
Issue: getting the below error while trying to run process studio 5.3.1 Solution: In this case, Kindly set below the path in the "Path" variable. "C:\windows\System32" and run the "process studio.bat" file as an administrator.
Error while uploading .XLSM file on AE server
Error in logs: https-openssl-nio-443-exec-2 ERROR AEBaseRestController:37 - Invalid file format https-openssl-nio-443-exec-2 ERROR AEBaseRestController:51 - Error ...
Error while opening file (.psp & .psw) in process studio.
Error: You have exceed 10seconds timeout while opening the file. Solution: Go to the process-studio-5.4.1.process-studio\metastore directory Delete .LOCK file from this directory and restart the process-studio. · ·
Unable to configure SMTP
Error: Enable to connect to SMTP server. Please check the configuration details provided. Refer below screenshot : Resolution : Please check the below setting in your google account before configuring SMTP- Turning on 'less secure apps' settings as ...
How to increase java memory in tomcat
Resolution: Memory Settings for Tomcat as service: If you are running Tomcat as a service, please change the memory settings as per the following steps, Stop Tomcat Service if it is up. Go to -> %TOMCAT_HOME%/bin. Search for tomcat(version ...
Unknown error: failed to create chrome process
Issue: When performing a task related to WEB GUI, but when using a Start Browser plugin for Google Chrome, there is an error in launching the browser. Error: Unknown error: failed to create chrome process Solution: Please refer to the below link and ...
Error occured while connecting to MySql Database.
Problem: AE Version 5.5.0 Solution: Go to official MySQL Downloads: https://dev.mysql.com/downloads/connector/j/5.1.html 7 Select Operating System as ‘Platform Independent’ Download the zip file. If you have Oracle web account then ok, Otherwise ...
Use of Set field to constant value A in Calculator step.
Resolution- Set Field to constant Value A is an inbuilt Function provided in Calculator Step. It is used to assign a constant value to a variable. In the Calculator step, we cannot directly use any data value, we need to have a value in form of a ...
How to pass special characters in Robot Handling
Resolution- To pass special characters (ex. @,#,$,&,*) in robot handling plugin we need to check the "Key combination check box" and then pass the key combination. For Ex.- To enter ‘@’ we need to pass below key combination-
Unable to open process studio:EXIT CODE is 1
Issue: Unable to start Process studio 5.6.0 instance. Getting an error message. When clicking on the Process-Studio.exe file Process Studio is not opening. Enclosed is the screenshot when running the process-studio.bat file on cmd. Solution: After ...
Error while running process "FileSystemException: File closed"
Error on AEUI: org.apache.commons.vfs2.FileSystemException: Could not write to file:”File_path” Error in logs: org.apache.commons.vfs2.FileSystemException: File closed.at ...
Desktop Runtime Port is not specified
ERROR: Desktop Runtime Port is not specified Resolution: In this case, you need to set the Desktop runtime port on the agent side as well. To set the desktop runtime port you can refer to section 12.3 Plugin Properties ...
Invocation Target Exception for Database related plugins in PS
ERROR: org.pentaho.ui.xul.xulexception java.lang.reflect.invocationtargetexception Resolution: This issue occurs when you're using Java version 9 or above, so make sure Java Runtime Environment (JRE) 1.8 or later version is installed on your ...
How to apply SSL certificate on JAVA cacerts keystore file
Error in logs: Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested ...
OCR - Tesseract OCR error--java.lang.RuntimeException:Need to install JAI image I/O package
Issue: Issues while trying to use the Tesseract OCR step. I downloaded the tesseract setup from the GitHub link as provided in the plugin documentation. Also, given the path of the tesseract setup folder in the “Data Path Folder” field. However, we ...
How to open process-studio with proxy configuration.
Solution: - Login to your AutomationEdge server with tenant-admin credentials - Goto settings-->proxySettings tab - Add the proxy details, refer AutomationEdge_UserGuide for more details - Download the proxy file and keep it into the process-studio ...
Agent is not picking the request.
Issue - The issue of some agents was not picking requests. Mostly sequential workflows requests were stuck in a new state, even if the agent is in Running state. The AutomationEdge version is 4.0 RCA - The requests of one of the workflows are taking ...
Error: Insufficient memory for the Java Runtime Environment to continue.
Scenario : Workflow was throwing below error while executing on agent. Error in log: 2020/09/21 12:28:14 - xyzwf- (stdout) # There is insufficient memory for the Java Runtime Environment to continue. 2020/09/21 12:28:14 - xyzwf- (stdout) # Native ...
Error while starting agent : EXCEPTION_ACCESS_VIOLATION (0xc0000005)
Issue: Unable to start the agent. ERROR: Getting the error message in agent .log file as per below. # A fatal error has been detected by the Java Runtime Environment: # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000008f9b4856c4, pid=404, ...
Error while setting up Remedy Integration setup on aeui console
AE-Remedy Integration AE: 5.4.1 Error: ERROR IntgServiceImpl:1398 - Remedy on demand, null: Integration Conf Test Connection failed as testConnection() method from type JAR returned false. Please check JAR code. Solution: After removing below proxy ...
How to automate SAP using AutomationEdge
Solution: - For automating an SAP application you have to write VBScript. For scripting, you need to first enable the scripting option from the SAP application. - We have VBScript plugin where you can add your code. We also have SAP Login and SAP ...
ERROR (version 5.X.X from XXXX-XX-XX) : Cannot find Chrome binary, make sure Google Chrome is installed on this machine
Error : ERROR (version 5.X.X from XXXX-XX-XX) : Cannot find Chrome binary, make sure Google Chrome is installed on this machine. How to Reproduce: You can edit chrome.info & update the older version of of chrome to reproduce this error. Solution: - ...
Duplicate agent on T3 Server
AE version: T3 Error: Agent with host details “host_name” and “username” has already been registered Error in Logs: 2020-06-10 17:35:07 IST (+05:30) main ERROR AgentMain:75 - Error Registering AGENT, shutting down ...
Request from remedy not getting pull in AutomationEdge
AE version: 3.2.0 AE-remedy integration Issues: Request from remedy not getting pull on AutomatonEdge Error in automationedge.log file: "javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Http Request Headers with underscore
Hello All, Recently, while testing we have discovered one issue regarding HTTP request headers with underscores in AE HA environment where NGINX is used as the load balancer. Case Description: QA team has one AE HA setup with NGINX as load ...
Error while connecting to Mysql database in process-studio
Problem Statement: Error while connecting to Mysql database in process-studio. PS version: 5.5.0 Error Screenshot: Resolution: Run the below command on their mysql database SELECT user,host FROM user; It will display the list of Database_User they ...
Outlook settings for pop3
How to check POP3 settings into the outlook 2010 client: Approach 1: Open Outlook application Click the File tab > Account settings > Account settings. Here you will see the details of POP3 account if they have configured. If the POP3 settings are ...
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