REST Plugin
How to increase java memory in tomcat
Resolution: Memory Settings for Tomcat as service: If you are running Tomcat as a service, please change the memory settings as per the following steps, Stop Tomcat Service if it is up. Go to -> %TOMCAT_HOME%/bin. Search for tomcat(version ...
Unknown error: failed to create chrome process
Issue: When performing a task related to WEB GUI, but when using a Start Browser plugin for Google Chrome, there is an error in launching the browser. Error: Unknown error: failed to create chrome process Solution: Please refer to the below link and ...
Error occured while connecting to MySql Database.
Problem: AE Version 5.5.0 Solution: Go to official MySQL Downloads: https://dev.mysql.com/downloads/connector/j/5.1.html 7 Select Operating System as ‘Platform Independent’ Download the zip file. If you have Oracle web account then ok, Otherwise ...
Use of Set field to constant value A in Calculator step.
Resolution- Set Field to constant Value A is an inbuilt Function provided in Calculator Step. It is used to assign a constant value to a variable. In the Calculator step, we cannot directly use any data value, we need to have a value in form of a ...
How to pass special characters in Robot Handling
Resolution- To pass special characters (ex. @,#,$,&,*) in robot handling plugin we need to check the "Key combination check box" and then pass the key combination. For Ex.- To enter ‘@’ we need to pass below key combination-
Unable to open process studio:EXIT CODE is 1
Issue: Unable to start Process studio 5.6.0 instance. Getting an error message. When clicking on the Process-Studio.exe file Process Studio is not opening. Enclosed is the screenshot when running the process-studio.bat file on cmd. Solution: After ...
Error while running process "FileSystemException: File closed"
Error on AEUI: org.apache.commons.vfs2.FileSystemException: Could not write to file:”File_path” Error in logs: org.apache.commons.vfs2.FileSystemException: File closed.at ...
Desktop Runtime Port is not specified
ERROR: Desktop Runtime Port is not specified Resolution: In this case, you need to set the Desktop runtime port on the agent side as well. To set the desktop runtime port you can refer to section 12.3 Plugin Properties ...
Invocation Target Exception for Database related plugins in PS
ERROR: org.pentaho.ui.xul.xulexception java.lang.reflect.invocationtargetexception Resolution: This issue occurs when you're using Java version 9 or above, so make sure Java Runtime Environment (JRE) 1.8 or later version is installed on your ...
How to apply SSL certificate on JAVA cacerts keystore file
Error in logs: Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested ...
OCR - Tesseract OCR error--java.lang.RuntimeException:Need to install JAI image I/O package
Issue: Issues while trying to use the Tesseract OCR step. I downloaded the tesseract setup from the GitHub link as provided in the plugin documentation. Also, given the path of the tesseract setup folder in the “Data Path Folder” field. However, we ...
How to open process-studio with proxy configuration.
Solution: - Login to your AutomationEdge server with tenant-admin credentials - Goto settings-->proxySettings tab - Add the proxy details, refer AutomationEdge_UserGuide for more details - Download the proxy file and keep it into the process-studio ...
Agent is not picking the request.
Issue - The issue of some agents was not picking requests. Mostly sequential workflows requests were stuck in a new state, even if the agent is in Running state. The AutomationEdge version is 4.0 RCA - The requests of one of the workflows are taking ...
Error: Insufficient memory for the Java Runtime Environment to continue.
Scenario : Workflow was throwing below error while executing on agent. Error in log: 2020/09/21 12:28:14 - xyzwf- (stdout) # There is insufficient memory for the Java Runtime Environment to continue. 2020/09/21 12:28:14 - xyzwf- (stdout) # Native ...
Error while starting agent : EXCEPTION_ACCESS_VIOLATION (0xc0000005)
Issue: Unable to start the agent. ERROR: Getting the error message in agent .log file as per below. # A fatal error has been detected by the Java Runtime Environment: # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000008f9b4856c4, pid=404, ...
Error while setting up Remedy Integration setup on aeui console
AE-Remedy Integration AE: 5.4.1 Error: ERROR IntgServiceImpl:1398 - Remedy on demand, null: Integration Conf Test Connection failed as testConnection() method from type JAR returned false. Please check JAR code. Solution: After removing below proxy ...
How to automate SAP using AutomationEdge
Solution: - For automating an SAP application you have to write VBScript. For scripting, you need to first enable the scripting option from the SAP application. - We have VBScript plugin where you can add your code. We also have SAP Login and SAP ...
ERROR (version 5.X.X from XXXX-XX-XX) : Cannot find Chrome binary, make sure Google Chrome is installed on this machine
Error : ERROR (version 5.X.X from XXXX-XX-XX) : Cannot find Chrome binary, make sure Google Chrome is installed on this machine. How to Reproduce: You can edit chrome.info & update the older version of of chrome to reproduce this error. Solution: - ...
Duplicate agent on T3 Server
AE version: T3 Error: Agent with host details “host_name” and “username” has already been registered Error in Logs: 2020-06-10 17:35:07 IST (+05:30) main ERROR AgentMain:75 - Error Registering AGENT, shutting down ...
Request from remedy not getting pull in AutomationEdge
AE version: 3.2.0 AE-remedy integration Issues: Request from remedy not getting pull on AutomatonEdge Error in automationedge.log file: "javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Http Request Headers with underscore
Hello All, Recently, while testing we have discovered one issue regarding HTTP request headers with underscores in AE HA environment where NGINX is used as the load balancer. Case Description: QA team has one AE HA setup with NGINX as load ...
Error while connecting to Mysql database in process-studio
Problem Statement: Error while connecting to Mysql database in process-studio. PS version: 5.5.0 Error Screenshot: Resolution: Run the below command on their mysql database SELECT user,host FROM user; It will display the list of Database_User they ...
Outlook settings for pop3
How to check POP3 settings into the outlook 2010 client: Approach 1: Open Outlook application Click the File tab > Account settings > Account settings. Here you will see the details of POP3 account if they have configured. If the POP3 settings are ...
liquibase.exception.LockException: Could not acquire a change log lock. Currently locked.
Error: liquibase.exception.LockException: Could not acquire a change log lock. Currently locked. Steps to Reproduce 1.Open the vae database. 2.Edit the databasechangechangelock table and change the value to "True". Resolution: Update the Locked ...
Could not create adapter backup directory(Failed to rename)
ERROR: Could not create adapter backup directory(Failed to rename) Step by step resolution: "Getting error ""unable to update/rename adapter directory"" on AEUI Goto the AE_Home directory Enable the Owner column to see the Owner of these folders ...
Error writing line :java.lang.ArrayIndexOutOfBoundsException: 25
ERROR: - ERROR (version Unknown, build 0 from 2020/08/10 10:01:42.026 by higrp0141) : Error writing line :java.lang.ArrayIndexOutOfBoundsException: 25 Step by step resolution: This issue has been resolved successfully after removing 25 th row from ...
Error while importing workflow on AE server
ERROR: C:\Program Files\AutomationEdge\aehome\AE_TEMP\ImportWflow_1597155801472\extracted\CMR_UPLOAD_MAIN.zip 2020-08-11 19:53:21 http-nio-8080-exec-10 ERROR AEBaseRestController:51 - Error: com.automationedge.aeutil.exception. ...
Error message in reports tab
Error: This was the bug found by the engineering team RCA: When a user logs in to the AEUI and navigates to Reports >> Dashboard page, an HTTP call is made to the AE Server to get the list of - (1) dashboards which are created by logged in user and ...
Issue with configuration parameters for deployed workflows
Summary: This is a bug in AEUI 5.3.0 regarding workflow edit operation because of which you're facing this issue. It has already been found and fixed in AE release 5.5.0. Root cause: When you enable the Email notification feature for a particular ...
Too many pending requests. AutomationEdge will not accept new requests...
Error: Too many pending requests. AutomationEdge will not accept new requests... Step by step resolution: 1."vae_workflow_instance" table the threshold value has been exceeded for workflow request. 2. We have changed the threshold value in the ...
ActiveMQ services in not running properly
Summary: This issue is basically with the ActiveMQ services it was not in running mode. In the logs, please check that the 61616 port has been busy or not. ERROR: java.io.IOException: Transport Connector could not be registered in JMX: ...
IntgServiceImpl:1398 - Remedy on-demand, null: Integration Conf Test Connection failed
ERROR: ERROR IntgServiceImpl:1398 - Remedy on-demand, null: Integration Conf Test Connection failed as testConnection() method from type JAR returned false. Please check JAR code. Step by step resolution. After removing below proxy settings from ...
Unexpected error occured please contact AutomationEdge Administartor
ERROR: Unexpected error occurred please contact AutomationEdge Administrator Resolution: 1. Issue has been resolved after renaming the "tomcat9w" with the actual "Apache tomcat service name". 2. Earlier it was pointing to some other tomcat services ...
Unable to Connect to Mail server
Error: Unable to connect Mail server Step by step resolution: 1. Login to Google accounts manually on the browser. 2. Search for less secure app access. Click on result and “Turn On” less secure app access. Now, you can connect with Mail ...
Error while validating URL
ERROR while login to AE using an on-prem instance. Steps: Please login with your IP address URL in the browser then try to configure IP? For example http://10.31.21.27:8080/aeui Whenever you will try to login with the localhost you will face this ...
How to deploy Desktop License?
The license needs to be deploy within 6 hours once generated. For Product License Firstly you need to generate folders under desktop plugin. To do this perform below steps: Open process studio >> Go to Tools tab Click on Spy. Click on Desktop Spy, ...
How to assign license to Tetant User?
Process Studio license needs to be assign to user before using it. Follow below steps: Login to https://t3.automationedge.com/ using provided credentials. Navigate to Process Studio menu. Click Assign License button. Select the Users to whom you wish ...
How to register on AutomationEdge Support Portal !!
Having an issue with AutomationEdge Software? Tell your friendly Support Engineers???? Just 2 steps and you're part of our AutomationEdge Family. Visiting for First time: Click on Sign Up, Enter your good name, email and Sign Up. You will ...
Creating a ticket on AutomationEdge Support Portal !!
Stuck with Issue?? Don't worry, we are here to help you?. Go through below steps: How To Submit a ticket? 1. Click on + icon and fill all the necessary details.(Filling appropriate details solves your problem in short time) 2. You can attach a ...
Error fetching sequential workflows org.apache.http.conn.HttpHostConnectException:
Please refer to the below error and causes for a connection timeout error. Error: 2020-03-06 11:56:53 pool-1-thread-1 ERROR AEAgentSeqWFHandler:49 - Error fetching sequential workflows org.apache.http.conn.HttpHostConnectException: Connect to ...
Next page