REST Plugin
Unable to find the element with X-Path
Error: Unable to find the element with X-Path **** When trying to extract an element from a web system, the following message appears: Unable to find the element with X-Path And when entering the page and inspecting it finds the element with ease. We ...
Issue in Python plugin
Error: 2020/12/14 19:21:39 - Execute Python Script.0 - ERROR (version 5.3.0 from 2019-07-05)com.automationedge.ps.core.exception.ProcessStudioException: 2020/12/14 19:21:39 - Execute Python Script.0 - Traceback (most recent call last):File ...
Data source connection information
To create a Datasource on t3 instance with our local database there are no other settings that need to be done from the AE side. The product team suggests us to please connect with the IT team to resolve this issue.
"Windows could not start the ActiveMQ service on local computer" Error 1067 : The process terminated unexpectedly.
Issue: Facing an issue with ActiveMQ. It is not able to start and giving an error. "Windows could not start the ActiveMQ service on local computer" Error 1067: The process terminated unexpectedly. Scenario: we have created one folder i.e tools on one ...
Use of Fuzzy Match step
Issue: How to use fuzzy match Resolution: The Fuzzy Match step finds strings that potentially match using duplicate-detecting algorithms that calculate the similarity of two streams of data. This step returns matching values as a separated list as ...
In HA setup while setting shared directory path it gives error as " Path does not exist."
Issue: While setting the network path it gives the error as "Path does not exist". the path which trying to set for HA in AE_HOME. AE_HOME= \\IP\Automation_Edge\automationedge After the tomcat service is started, getting below error in ...
Can we support the latest version of Mozila Firefox
Solution: From AutomationEdge 7.0 onwards, we support Mozilla firefox version 83 to 89 for web automation.
Use of Analytic Query Step
How to get the 2nd row from the same column & add the 1st & 2nd rows value & so on. Scenario : In column Value contain sample values like, 11, 32,45,67,76,... & need to read the 2nd value & add with 1st value & store the result & so on. Solution: - ...
How to check system level proxy configuration
Solution: 1. To check the system level proxy, please perform the below command on cmd: netsh winhttp show proxy This command will show you the system-level proxy details configured on that particular machine. 2. To remove the proxy please perform the ...
Desktop Start ERROR SahiEngine:64 - java.net.ConnectException: Connection refused: connect.
Issue Issue when running WF on Agent: Desktop Start ERROR SahiEngine:64 - java.net.ConnectException: Connection refused: connect”. How To Reproduce: - Remove the system proxy mentioned in Sahi in the path below: Agent path ...
Error : Desktop Port Busy - 9998, on AE server
Issue While executing Multiple Desktop Automation On one server, we get the issue as below" Desktop Port Busy - 9998 How to Reproduce: To reproduce this issue, you can enter Desktop Automation Port same for multiple processes. For instance for the ...
Error : License with license id XXXX already Present
Issue While applying for the license, we get the below error. How to Reproduce: When applying the license successfully, try to apply the same license again to reproduce the issue. Solution: - Try to apply the license again Provided by Support team - ...
Unable to open Chrome in Process Studio / AE Server
Issue Unable to open Chrome in Process Studio / AE Server (Session info: chrome=73.0.3683.103) (Driver info: chromedriver=73.0.3683.68 (XXXXXXXXXXXXXXXXXXX),platform=XXXXXXXXXXXXXXXXXXXXX) (WARNING: The server did not provide any stacktrace ...
Error: Record not found Error Code: 500 Error Response Text: Internal Server Error
Issue AutomationEdge not accepting Cherwell request via Rest API and request gets stuck in Automationedge Server Authentication error in the integration Component. Error: = Record not found Error Code: 500 Error Response Text: Internal Server Error ...
How to import bulk workflows on AutomationEdge
Question: Is it possible to import multiple workflows in bulk as we can do bulk workflow export? AutomationEdge console doesn't have any provision to import multiple workflows at once. Answer: - As of now, we don't have any option on AE to import the ...
AE-Cherwell Integration Service Issue
Issue: Facing an issue in configuring the Apache Tomcat service for AE-Cherwell integration. the status of apache tomcat on the AE portal shows “Stopped”. AE Version – OnDemand Solution: Please check the Automtionede log file, it shows the below ...
How to read multiple files from folder/subfolders in input step
How to moves files present in the subfolder to another folder The folder structure is like as below, wants to move the files present in the subfolder to another folder. Main folder --> Input, output, Firstfile(Main folder contain Subfolders & file) ...
Unable to access URL with domain name after applying SSL certificate.
Step 1: Make sure you will follow all steps mentioned in below article. https://support.automationedge.com/portal/en/kb/articles/how-to-apply-ca-signed-certificate Step 2: Even after all changes it is not working, make sure your IT team has mapped ...
How to import valid certificates to java key store file.
Error! : sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Solution: 1. Get the SSL certificate from your IT ...
Disable the file download on AEUI
How could we disable the file download on AEUI? Solution : For this, Just unchecked the "Add filename to Result" option from the excel writer or excel output step as per the below screenshot. After that, again extract the zip from process studio & ...
Chrome Browser Queries
Start_Browser - ERROR (version 5.6.0 from 2020-09-15) : java.lang.NoClassDefFoundError https://support.automationedge.com/portal/en/kb/articles/er Error in Web-GUI Start Browser step https://support.automationedge.com/portal/en/kb/articles/err Facing ...
Unable to log in to ActiveMQ
Issue: Unable to log in to ActiveMQ console Jetty Error How to Reproduce: - Open ActiveMQ in tools of your Automationedge Installed Path - Go to Config > Open jetty-relm.properties file and Edit the Below credentials - The format of setting the ...
Request getting failed on AutomationEdge server
Error in Request: Could not connect to messaging service Issue to Reproduce: - Stop the ActiveMQ service and submit a request from Catalog. Solution: - Please check the ActiveMQ service, It might in a stopped state. Start the ActiveMQ service and ...
Extract data from csv when there is no header in csv
Issue: How to Extract data from CSV when there is no header in the CSV file. Solution: For exact the data from CSV, Please find the below screenshot, Please uncheck the "Header Row present" option then click on the get field tab then you will get the ...
Execute a request for the workflow which is already deployed on the AE server through API
Execute a request for the workflow which is already deployed on the AE server through API call then below are the details. Information for executing workflow through API is as below: API Execute/ Submit Request Description Execute/Submit a workflow ...
How to use postman[AE authentication]
Issue : How to use postman for AE Authentication/Execution. Resolution : Postman is a powerful HTTP client for testing web services. It is available as a Google Chrome Application (Extension ) as well as a desktop application. AutomationEdge (AE) ...
Unable to edit the AE-URL/Username from process-studio login window
Error : As we know when we open PS every new day it will ask for the credential to sync, but by any chance, If the internet is disconnected and we try to open PS it removes the previously entered URL and replaces that with localhost and that field is ...
Not able to login to AEUI on production server
Issue: Not able to login to AEUI. Observations: As per the error, Audit logs were not getting saved, the reason being the drive was full, where Automationedge is installed. Due to which, you were not able to login to AEUI(server) & also the processes ...
Not able to establish connection for incoming mail plugin in PS--- Can not connected to imap.mail.com
Issue: Not able to use "Email message input" as getting an error while checking the Test connection(check screenshot). Solution: There are different cause for this issue, so kindly check the details below: There's a firewall or anti-virus program ...
Workflow failed & Getting the encrypted error message on AEUI
Issue: Processes are getting failed and an Encrypted error message is shown on the AE portal for that failed request. AE version :5.1.0 Solution: This is a bug in the 5.1.0 version & that was fixed in the 5.2.0 release.
Machine Learning Introduction
You can develop workflow with Machine Learning using the steps below: Access Needed: Must have T3/OnDemand/On-Premises For T3/OnDemand, you need to contact support and activate Machine learning. For On-Premises, you need to download Latest Plugin ...
Error : Workflow is using plugins which are incompatible with the server.
Issue Error on server : Workflow is using plugins which are incompatible with the server. How to Reproduce: To reproduce this issue, you can try > Downgrading one of the plugin version on the server (Say WebGui jar 1.9) > Create a workflow with the ...
"java.lang.OutOfMemoryError: Metaspace" error while running the process on Agent
Error : Sometimes we are getting below error in agent logs while running the workflow on Agent- java.lang.OutOfMemoryError: Metaspace Resolution- 1. Kindly close all java related applications/tools on the target machine and kill the 'java.exe' ...
Prediction Plugin failed to initialize at Agent side-- Error! : com.automationedge.ps.core.exception.ProcessStudioException: Step [Prediction] failed to initialize!
Issue: Build a very simple ML Workflow for testing. It works fine at Process Studio, but when I upload the Workflow to the portal, with the psm model attached the Prediction Step is raising an error: Error! : ...
Unable to get variables in robot handling value field
Issue: Unable to get variables in robot handling value field Using Robot Handling for one of the workflows but the variables are not present in the dropdown of the value field. AE & PS version : 5.4.1 & onprem instance Used the Web GUI 1.4 jar in PS. ...
Unable to append in same Excel file using Excel output Plugin
Error : When we are trying to append the data into the same excel file using Excel output plugin but instead of appending it is overriding the same data. Refer below screenshot: Actually, this is the bug in Excel Output Append functionality and the ...
How to check whether proxy has configured with http or https
Solution: To find out the proxy details, please follow the below steps: - Open the IE Browser, go to the settings-->Internet Options - Click on Connections-->LAN Settings-->Advanced tab, here you find the Http & https details - If ...
How to apply desktop runner license on agent side.
Follow the below steps to apply desktop runner license on agent side: An agent folder structure should not contain any space(for before AE 5.5.0). Check whether Desktop-runtime port has assigned to an agent or not, if not assigned please assign the ...
SAP Prerequisites
SAP Prerequisites We support below SAP versions from AE version 5.5.0: SAP version 740 Final Release | Version 7400.1.0.1093 and its sub-version 740 Final Release | Version 7400.3.8.1123 Also, before the execution of the plugin we need to set the ...
Web Get Value Step : doubt in 'Element is dropDown'
Issue: the usage of Element is dropdown Property of Web get Value Step, but could not find the appropriate output for the same. It is fetching the first value from the drop-down by default whether we select 'Element is dropdown' Yes or No. Would ...
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