REST Plugin
Unable to configure SMTP : SMTP connection failed
Error : Error in AutomationEdge Logs : 2021-02-02 16:50:10 IST (+05:30) https-jsse-nio-443-exec-42 ERROR AEEmailServiceImpl:466 - SMTP connection failed org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception ...
Unable to Login to AutomationEdge : java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.JceSecurity
Error: java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.JceSecurity Steps to Reproduce : This issue occurs when the following JAR files do not exist or are ...
MSSQL Server Plugin Error : Login failed for user
Error : Login failed for user '*******'. ClientConnectionId:5b30fcf0-0337-4e79-be14-5a151e484245. Resolution : This plugin is only valid for SQL Server Authentication and not for Windows Authentication. By default, most MSSQL servers have Windows ...
ERROR : INVALID SAHI PRO MODE
Issue: When using Desktop Spy in process studio we get the error as below: While starting the start_dashboard.bat How to Reproduce: To reproduce this issue you need add the below line in the path : ...
Requests are staying in NEW state for long time even when agent is in idle state
AE version: 5.6.2 or below Issue Description: Workflow requests are staying in a NEW state for a long, even when the agent is in an idle state. Resolution/Workaround: - Check whether this workflow has used CredentialPool in the workflow configuration ...
AutomationEdge Request Status Shows Blank
AE version: 5.6.2 or below Issue Details: On the AutomationEdge server, the request status is not getting updated and it shows blank Issue Description: - The request for which the status is Blank, is in RETRY status. The request goes into the RETRY ...
Error : Bad Request Unexpected error occurred while polling for automation requests
Issue: Cherwell Integration issue when the request has been sent from Cherwell, but a new request is not created in AutomationEdge due to the error below: 2021-01-21 07:39:16 MST (-07:00) IntgScheduler_Worker-10 ERROR IntgServiceHandler:105 - ...
AE-Cherwell Intergration not working(T3/On-demand)
Issue Description: The integration service has configured successfully on the T3 server and the service is running fine. The connection with the Cherwell Instance has successfully established. When the request is submitted from Cherwell it does not ...
Unable to execute already existing workflow on t3 instance(AE 6.0) : Failure in submitting the request.
issue: Unable to execute already existing workflow on t3 instance: Failure in submitting the request. AE version: 6.0 Solution: We have follow the below steps. 1. Stop the agent 2. Restart agent again 3. Unassigned the assigned workflows 4. Wait for ...
Exception in thread "main" java.lang.NoSuchFieldError:SIZE
Error: Getting error while running agent on AE 6.0 Steps To Reproduce: - Add the proxy configuration file in the agent/conf folder and restart the agent. Solution: - Remove the proxy configuration file from the agent/conf folder and restart the ...
Invalid license Agent Shutting down stating that Authentication Failed
Issue : Unable to upload the license and start the agent as it was showing Invalid license Suggestion: To delete your existing agent and download a new agent and run it, Resolution : 1. Tried to upload license on AEUI, was unable to upload as the ...
No email notification received when Agent down, Agent Stopped and Agent on unknown state
Issue: already configured to enable email notification when Agent is down, Agent Stopped and Agent goes on Unknown state, But still didn't received any email notification for the same. Solution: You have to check the sender password has changed or ...
Either no workflow are configured or no workflow are in active screen. No Agent Registered.
Issue: Unable to access Workflow Assignment even though the workflow is assigned to the agent and working on the same. Resolution: This error occurs even though the workflow is configured. To resolve this kind of issue we need to purge the Postgres ...
Failed to update plugins on AE portal - No step or entry found in a plugin jar.
Error : No step or entry found in a plugin jar. Refer below screenshot- The above error occurs while uploading the plugins through sysadmin login on Automationedge portal due to Plugin and AutomationEdge version compatibility. Resolution : In this ...
While creating Custom report, fields are going to overlap on each other.
Issue: Tried to create a report on the AE server, fields are going to overlap on each other. Please find the below screenshot for reference. Solution: Please check you have specified width property in report template as mentioned in AE user guide ...
Error working with XUL definition: org.pentaho.ui.xul.XulException:java.lang.reflect.InvocationTargetException
Problem Statement: Getting below error while creating DB connection using Table Input step in process-studio Error working with XUL definition org.pentaho.ui.xul.XulException:java.lang.reflect.InvocationTargetException Steps To Reproduce: - Install ...
Exception in thread "main" java.lang.NoSuchFieldError: SIZE
Issue: Unable to start the agent. Gets an error message Exception in thread "main" java.lang.NoSuchFieldError: SIZE as below: How to Reproduce: Enable Automatically Detect proxy option from System Level and browser Level if you have proxy that blocks ...
How to delete folders older than 1 month using process-studio
Problem statement: I want to create a workflow using which I can delete the folder older than a month. How to do it with PS? Solution: - Using the Get File names step you can extract the Last modified date for a specific folder. - If that date is ...
How to convert String to Number from Excel with Currency Symbol
Problem Statement: We are getting this value from a sheet - R$ 890,00, and we want to use it as a Number to group, sum and etc. But we can’t read it from excel as a number, is there a way to use Format options to identify this as a number and use ...
What type of accesses and settings needed to use web automation
Problem Statement: What type of accesses and settings needs to be done to use web automation? is it necessary to have selenium or the use of an extension to make this connection? Solution: No settings required for web automation and we have ...
What kind of validation is done by Mail Validator Step
Problem Statement: What kind of validation is done by Mail Validator Step? Solution: - The mail Validator step checks if an email address is valid or not. The Mail Validator step returns a result field (Boolean or String depending on your settings). ...
How to Calculate Percentage using Modified Java Script Value
Problem statement: We are trying to use a modified javascript value to calculate a percentage of a number. The numbers are stored in a field as an input data type. As we don’t see a suitable function built-in, please advise on how to achieve this For ...
Unable to find the element with X-Path
Error: Unable to find the element with X-Path **** When trying to extract an element from a web system, the following message appears: Unable to find the element with X-Path And when entering the page and inspecting it finds the element with ease. We ...
Issue in Python plugin
Error: 2020/12/14 19:21:39 - Execute Python Script.0 - ERROR (version 5.3.0 from 2019-07-05)com.automationedge.ps.core.exception.ProcessStudioException: 2020/12/14 19:21:39 - Execute Python Script.0 - Traceback (most recent call last):File ...
Data source connection information
To create a Datasource on t3 instance with our local database there are no other settings that need to be done from the AE side. The product team suggests us to please connect with the IT team to resolve this issue.
"Windows could not start the ActiveMQ service on local computer" Error 1067 : The process terminated unexpectedly.
Issue: Facing an issue with ActiveMQ. It is not able to start and giving an error. "Windows could not start the ActiveMQ service on local computer" Error 1067: The process terminated unexpectedly. Scenario: we have created one folder i.e tools on one ...
Use of Fuzzy Match step
Issue: How to use fuzzy match Resolution: The Fuzzy Match step finds strings that potentially match using duplicate-detecting algorithms that calculate the similarity of two streams of data. This step returns matching values as a separated list as ...
In HA setup while setting shared directory path it gives error as " Path does not exist."
Issue: While setting the network path it gives the error as "Path does not exist". the path which trying to set for HA in AE_HOME. AE_HOME= \\IP\Automation_Edge\automationedge After the tomcat service is started, getting below error in ...
Can we support the latest version of Mozila Firefox
Solution: From AutomationEdge 7.0 onwards, we support Mozilla firefox version 83 to 89 for web automation.
Use of Analytic Query Step
How to get the 2nd row from the same column & add the 1st & 2nd rows value & so on. Scenario : In column Value contain sample values like, 11, 32,45,67,76,... & need to read the 2nd value & add with 1st value & store the result & so on. Solution: - ...
How to check system level proxy configuration
Solution: 1. To check the system level proxy, please perform the below command on cmd: netsh winhttp show proxy This command will show you the system-level proxy details configured on that particular machine. 2. To remove the proxy please perform the ...
Desktop Start ERROR SahiEngine:64 - java.net.ConnectException: Connection refused: connect.
Issue Issue when running WF on Agent: Desktop Start ERROR SahiEngine:64 - java.net.ConnectException: Connection refused: connect”. How To Reproduce: - Remove the system proxy mentioned in Sahi in the path below: Agent path ...
Error : Desktop Port Busy - 9998, on AE server
Issue While executing Multiple Desktop Automation On one server, we get the issue as below" Desktop Port Busy - 9998 How to Reproduce: To reproduce this issue, you can enter Desktop Automation Port same for multiple processes. For instance for the ...
Error : License with license id XXXX already Present
Issue While applying for the license, we get the below error. How to Reproduce: When applying the license successfully, try to apply the same license again to reproduce the issue. Solution: - Try to apply the license again Provided by Support team - ...
Unable to open Chrome in Process Studio / AE Server
Issue Unable to open Chrome in Process Studio / AE Server (Session info: chrome=73.0.3683.103) (Driver info: chromedriver=73.0.3683.68 (XXXXXXXXXXXXXXXXXXX),platform=XXXXXXXXXXXXXXXXXXXXX) (WARNING: The server did not provide any stacktrace ...
Error: Record not found Error Code: 500 Error Response Text: Internal Server Error
Issue AutomationEdge not accepting Cherwell request via Rest API and request gets stuck in Automationedge Server Authentication error in the integration Component. Error: = Record not found Error Code: 500 Error Response Text: Internal Server Error ...
How to import bulk workflows on AutomationEdge
Question: Is it possible to import multiple workflows in bulk as we can do bulk workflow export? AutomationEdge console doesn't have any provision to import multiple workflows at once. Answer: - As of now, we don't have any option on AE to import the ...
AE-Cherwell Integration Service Issue
Issue: Facing an issue in configuring the Apache Tomcat service for AE-Cherwell integration. the status of apache tomcat on the AE portal shows “Stopped”. AE Version – OnDemand Solution: Please check the Automtionede log file, it shows the below ...
How to read multiple files from folder/subfolders in input step
How to moves files present in the subfolder to another folder The folder structure is like as below, wants to move the files present in the subfolder to another folder. Main folder --> Input, output, Firstfile(Main folder contain Subfolders & file) ...
Unable to access URL with domain name after applying SSL certificate.
Step 1: Make sure you will follow all steps mentioned in below article. https://support.automationedge.com/portal/en/kb/articles/how-to-apply-ca-signed-certificate Step 2: Even after all changes it is not working, make sure your IT team has mapped ...
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