When we encounter a failure while importing workflows in AutomationEdge. The system throws an unexpected runtime exception due to the inability to create a temporary directory on the application server.

During workflow import, the following error is observed in the logs:

com.automationedge.aeutil.exception.AECustomRuntimeException: Unexpected error occurred. Please contact AutomationEdge Administrator.

java.nio.file.AccessDeniedException:

E:\AutomationEdge\tools\apache-tomcat-9.0.65\temp\AE_ImportWflow_<random_id>

Could not create temp directory

The issue occurs when the Tomcat server does not have sufficient permissions to create directories in its configured temporary directory:

E:\AutomationEdge\tools\apache-tomcat-9.0.65\tempThis typically happens when:

Tomcat is running under a restricted Windows user account (e.g., LocalService/NetworkService)

Folder permissions do not allow write or modify access

Security policies or antivirus tools restrict directory creation

Step 1: Grant Required Permissions

Navigate to the Tomcat temp directory:

E:\AutomationEdge\tools\apache-tomcat-9.0.65\temp

Right-click → Properties → Security

Provide Full Control or Modify, Read,Write permissions to:The user running the Tomcat service

Or the Users group (as per organizational policy)

✅ Verification

Retry workflow import

Confirm no AccessDeniedException appears in logs.