Unable to upload on-premise license file on Automation Edge server portal

Unable to upload on-premise license file on Automation Edge server portal

Error:



Resolution:
Try out below things to resolve the issue:
  1. If tomcat is started as a service then, stop the service and try running tomcat manually and check if you are able to upload the license
  2. MAC address detected in code for your system is blank. Please check if any system setting/permission is causing this issue
  3. If it is a inhouse setup try changing server machine and then test this scenario again.

 


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