Error: org.apache.http.conn.EofSensorInputStream@7c0660a6 ErrorCode – 500

Error: org.apache.http.conn.EofSensorInputStream@7c0660a6 ErrorCode – 500

Error

 Error: org.apache.http.conn.EofSensorInputStream@7c0660a6 ErrorCode – 500

Resolution

1. Please refer minimum requirement for Cherwell 10.x & above and install the supported version of the SQL server.

2. You will get the minimum requirement details at https://help.cherwell.com/bundle/release_notes_10_help_only/page/content/release_notes/csm_system_requirements.html

3. Also, attached here is a Cherwell knowledge article where the root cause for this issue is mentioned. You can also find the knowledge article on https://zero.comaround.com/en-us/content/1357209/#/

4. Suggested to upgrade the minimum system requirements for Cherwell 10.x to resolve the issue.

5.  Also, Check  the output of the Swagger API URL /CherwellAPI/api/V1/getsearchresults –