Authentication Failed, shutting down : Agent already logged in
Error:
We get the below error when we start the agent.
ERROR AgentMain:122 -Authentication Failed, shutting down
com.automationedge.aeagent.exceptions.AEAgentAuthenticationFailed: Agent already logged in
How to Reproduce
Download the new agent on the machine with the existing agent running.
Resolution
If the agent is already started on the same machine and the same user we get the error.
- Open portal server T3 https://t3.automationedge.com/#/home or OnPrem URL
- Go to Agent Tab and Delete the Agent as mentioned below :