Error: Record not found Error Code: 500 Error Response Text: Internal Server Error

Error: Record not found Error Code: 500 Error Response Text: Internal Server Error

Issue

AutomationEdge not accepting Cherwell request via Rest API and request gets stuck in Automationedge Server

Authentication error in the integration Component.

Error: = Record not found Error Code: 500 Error Response Text: Internal Server Error

How to Reproduce:

You can configure the above with incorrect credentials to reproduce this issue.

Solution

Configure the correct credentials in Integration Component and test again

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